Shipping policy
Shipping Policy — Cool Car Parts
Made to Order
Every cover is built after you order it. We don't hold stock — your piece goes into production once your order is placed, which is how we keep the quality and customization you're paying for.
Timeline
| Stage | Time |
|---|---|
| Production | ~2 weeks (10–14 business days) |
| Shipping | ~1 week (5–7 business days) |
| Total | ~3 weeks from order to delivery |
Custom designs may add a few days for proof approval. Production doesn't begin until your design is approved.
Tracking
You'll receive a tracking number by email as soon as your order ships. Production time is not tracked — you'll hear from us when it moves.
Delays
Production and shipping estimates are not guarantees. Supplier delays, carrier delays, holidays, and weather can push timelines. We'll notify you if your order is running behind. Delays do not qualify for cancellation or refund — see our Return & Refund Policy.
Shipping Destinations
We currently ship within the United States. Shipping is calculated at checkout.
Wrong Address
Confirm your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the buyer. Re-shipping costs are the buyer's responsibility.
Lost or Damaged in Transit
If your package arrives damaged, contact us within 7 days of delivery with photos. See our Return & Refund Policy.